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The
eBeam Troubleshooter is a self-service database of technical
information to help you diagnose and solve installation,
configuration, and hardware problems with eBeam.
It will walk you through a series of question and decision
trees to determine the problem you are experiencing.
As you proceed through the diagnostic session, you can bookmark
or print your page. This is useful in the event the instructions
require you to reboot your PC.
Run
Troubleshooter now
Firmware
Because the eBeam system is equipped with a digital
signal processor, it can be upgraded by downloading new
firmware.
Be sure that you check your firmware version as shown
in the image below and upgrade as necessary by downloading
upgrades.
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