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support | troubleshooting

eBeam mouse

eBeam mouse allows you to use an eBeam sleeve to control the mouse cursor when you have a PC attached to a projection display. The eBeam mouse insert is really just a piece of plastic shaped like a marker pen but with no ink. It converts an eBeam marker sleeve into a mouse pointer.

After a simple calibration process, an eBeam sleeve can point, click, drag and drop and otherwise control many of the operations of Windows directly from the whiteboard. You don't have to constantly go back and forth between board and PC or have a second person drive the PC.

eBeam mouse software can calibrate and work with projected images that are skewed or "keystoned" due to a poor projection angle. In other words, the projected image doesn't have to be a perfect rectangle for the eBeam mouse software to operate properly.

If you are having difficulties with eBeam mouse, please read the following:

Is the eBeam application running?
The eBeam mouse application won't run if the eBeam application is running. Only one eBeam application can take control of the eBeam hardware. If you want to run eBeam mouse, simply close the eBeam application first.

Is eBeam mouse activated?
To determine if the eBeam mouse application is running, look at the System Tray in the lower right corner of the status bar.

If the eBeam mouse application is running and activated, the eBeam mouse icon will be displayed. If the eBeam mouse icon is not in the System Tray, the eBeam mouse application is not running.

Did you calibrate eBeam mouse?
After you launch the eBeam mouse application, you need to perform a multipoint calibration. The calibration identifies to the eBeam mouse application the angle and dimensions of the projector to the whiteboard. By doing this, the projected image doesn't have to be a perfect rectangle for the eBeam mouse software to operate properly. Please refer to the eBeam mouse Help section for procedures to calibrate your eBeam mouse.

Did you move the projector after calibrating eBeam mouse?
If you bump or move the projector, the calibration will not be accurate and results will not be what you expect. Please perform the calibration again.

Are you using eBeam mouse with a pull down screen?
eBeam mouse expects a rigid projection surface (i.e., a whiteboard). A flexible projection will not allow accurate registration of the calibration points and results will be unreliable. If you do not have a whiteboard, you can project on a wall. The eBeam mouse insert is a piece of plastic shaped like a marker pen but with no ink so you have no fear of accidentally writing on the wall.

How do I "right mouse" click when I'm using eBeam mouse and a projector?
Simply touch the eBeam mouse (eBeam sleeve with digital stylus insert) to the board and hold in one place without moving for over 1 second, then pull the eBeam mouse away from the board.

A right-click menu should appear.

If you require additional help, please contact Technical Support.