Projection
 Whiteboard
 Complete
 System 1
 Meeting Server

support | troubleshooting

This section of the diagnostic deals strictly with problems experienced while installing eBeam.

The eBeam pods, sleeves, and eraser contain electronic components which can be damaged if they are not cared for and stored properly.

This diagnostic sequence assumes that your eBeam hardware appears functional (i.e., pod and serial cable LEDs are lit) and is connected correctly.

How would you characterize the problem you are experiencing?