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support | troubleshooting

Serial Cable

  1. Plug one end of the serial cable (small RJ12 connector) into the right pod.

    Serial Cable

  2. Plug the power adapter cable into the end of the serial cable (large DB9 connector).

    Power Adapter Cable

  3. If you are using a USB port, refer to the USB instructions.

    Plug the DB9 connector into one of the computer's 9-pin COM ports.

    PC Connection

    (If your PC only has a 25-pin serial connector available, you will need to purchase a 9-to-25-pin adapter from a computer supply store or catalog.)

Is the serial cable securely connected to the right pod and PC?

  • No - please connect the serial cable correctly and continue
  • Yes