eBeam InfoWall Support

Welcome! Please contact support directly regarding eBeam InfoWall.

To help us better support you, please have the following information ready before you call


  • The (hardware) product's serial number and model number
  • The software version (e.g. eBeam Education Suite 2.3.3 or Workspace 1.0.2)
  • Your computer's operating system and version (e.g. Windows XP SP3 or mac OS X 10.6.4)
  • A brief description of the problem and any steps that you have already taken to try and resolve the problem
  • A brief description of any recent changes to your environment (e.g. a new computer, new lighting or motion detectors)

Contact Info

Click HERE to fill out an online request form for technical assistance.

USA & Canada: 1.888.99.EBEAM
Outside North America: +1.650.413.7500

9:00am to 5:00pm PST
Monday - Friday



  Contact Support        |           Warranty Information