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support | data conferencing

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How do I host a meeting?

  1. Select Meetings > Share Meeting.
  2. Enter your name and the meeting name. The meeting name is the name that users see when they join a meeting. The name persists until you change it. The meeting name can be up to 20 characters.
  3. Check Publish Meeting Name if you want the name of the meeting to be visible to other users of the server. If you do not publish the name, guests will have to know the name and type it into the Join Meeting dialog box.
  4. If you wish, check the option Use Password, and type the same password twice. The password can be up to 20 characters and must be at least 6.
  5. You may also choose to send a meeting invitation via email. This will allow participants to join the meeting with one click. Invitations can be sent in English, French, Italian, German, Spanish, Japanese, Traditional Chinese, and Simplified Chinese.
  6. Select the server that will host the meeting. You may choose "Use my PC to host this meeting" or you can choose to use the eBeam Server, which is supplied free of charge by Luidia. (See below for further details on the difference between these two options.) If your company runs an internal eBeam Meeting Server, you may enter the address of that server in this field, in place of eBeam Server.
  7. Click Share. A hosted meeting is started and is now available on the network, using the specified meeting server.
  8. If you have not already sent a meeting invitation, notify guests of the meeting name, the meeting time, and the password.

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Should I host my meeting using the eBeam Server or This PC?

In most cases, you will want to use the eBeam Server. Luidia provides all eBeam owners free use of our meeting server to host meetings of up to 25 participants each. The eBeam Server resides beyond your firewall, on the Internet, to allow participants anywhere on the Internet to join your meetings.

The eBeam Server uses SSL technology and password protection to keep your meetings secure. However, in some cases, corporate security policy will dictate that sensitive data and traffic should be kept within a company's network. In this case, it is recommended that you use your PC as the server. If you have a firewall installed, the information in this meeting will not travel beyond your firewall. You can invite up to 10 participants to this meeting, but they must all be within the same private network you are in. Home users of DSL or cable connections should not use this option.

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Why can't I access the eBeam Server to join a meeting?

Proxy servers, which act as intermediaries between individual workstations and the Internet, provide security and other administrative functions for companies that use the Internet. If your company requires a proxy server, your computer will not be able to access meetings on the eBeam Server until you enable the proxy server and enter the proxy server settings. The browser client does not work through proxy servers.

For most users, we recommend the following steps first.

  1. Open Internet Explorer and enter any web address (for example, http://www.luidia.com ).
  2. If this page does not load, please contact your network administrator for assistance, then skip to the next set of steps. If this page does load, please continue to step 3.
  3. Select Edit > Setup.
  4. Click the Proxy Server tab.
  5. Click "Use IE Settings".
  6. Click OK.
If your network administrator has given you a specific set of settings for your proxy server, use these steps to enter the settings:
  1. Select Edit > Setup.
  2. Click the Proxy Server tab.
  3. If your network requires a proxy server, select "Access the meeting server using an HTTP proxy server".
  4. Enter the IP address or DNS name and Port of the proxy server. (Consult your network administrator to obtain these settings.)
  5. Enter Authentication information. (Basic Authentication is supported)
  6. Click OK.

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How do I join a meeting?

You can join meetings as an eBeam user or a web user.

Join as an eBeam user

  1. In the eBeam application, select Meetings > Join Meeting.
  2. In the Join Meeting dialog box, select the meeting server, enter your name, and select a meeting name from the Meeting list. (The Meeting list shows active meetings whose names have been published.) If the meeting is hosted on Luidia's eBeam Server, you can leave the default server chosen. If the dropdown list does not include the server you want, you can type it in. You can also add the server to your list so you can select it quickly on another occasion.
  3. Click Refresh to update the list of published meetings.
  4. If the meeting appears with a lock icon, enter the password. If the meeting is not listed, enter the name, and enter the password if required.
  5. Click Join.

Join as a Web User

  1. Start your web browser. On Windows, open Internet Explorer (4.0 or later) or Netscape (4.0 or later) on PC, or Internet Explorer or Safari on Macintosh.

    Please note: the eBeam Java applet does not currently support Netscape on Mac OS.
  2. In the URL box (Address or Location), type the IP address or DNS name of the computer hosting the eBeam session. If the meeting is hosted by the eBeam Server, type www.e-beam.com, click MEETINGS, and click "join meeting".
  3. Enter your name in the My Name box, and enter the meeting name in the Meeting Name box.
  4. In the Meeting Password box enter the password if required, and click Join.

    If the meeting is in session, the eBeam window is displayed in your Web browser. You will see the contents of the host's eBeam window.

    You may observe the session and scroll the saved pages independent of other users. You may also contribute using the tools at the bottom of the window. At any point, you may choose Leave Meeting from the File menu.

Web users cannot print or save the meeting to disk. However, the host can save the meeting and make it available to Web users for viewing in a web browser or another application.

If you encounter any problems joining a meeting from the web, be sure to install the latest version of Java from Sun.

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How many people can join into the meeting I've hosted?

The current limit is 25 people through the Luidia eBeam Server and 10 if the meeting is hosted over your intranet. If you require more available seats in your meeting, consider purchasing eBeam Server.

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What is the difference between a host PC & a client PC?

The host PC is the PC connected to the eBeam-enabled whiteboard. This is the only PC that can host a meeting. There are two types of client PCs. The first client PC can join a meeting as a Java client or web client, whereby he/she is connecting through the Internet or and Intranet using a standard browser.

The second type of client is referred to as a network client. Network clients connect to a meeting through the eBeam software which is running on their PC. Either client can make annotations to the notes via his or her PC/Mac. Java clients can participate in the eBeam meeting but cannot save or print.

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What does setting a client to "View Only do?

This allows the host to control network clients' ability to draw, highlight, or add text to meeting notes. The host can mute individual users or all meeting attendees at the same time. Users will still be able to view the meeting, but they won't be able to annotate. Meetings > Participants > Set View Only

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Can you view whiteboard information that was added before you joined a meeting?

Yes. Once you have connected to an active meeting, the host's eBeam window is displayed on your computer. You may observe the session and navigate the saved pages independent of other users.
If the editing tools in the toolbar are active, you can also annotate the pages. (Your tools are active if the host has given you interactive permission; they are grayed if not.)

Edits you make during the session become part of the shared network session - they will appear to other connected users.

When the host ends the meeting, you see the message "The meeting has ended." The meeting remains visible on your desktop.

If you wish to save or print the meeting, choose Save or Print from the File menu. (Not allowed from the web/java client)

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Can you change line widths and colors?

You can change the line widths and colors of any of your marker strokes. Use the Tools>Marker Widths menu to make changes to the width of your marker strokes. In addition, the eBeam tools operate in a separate layer independent of the meeting image. Use the tool palette at the bottom of the window to change colors and widths. Hint: Double-click a color patch to pick any custom color.

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Where is meeting data stored?

As mentioned above, there are two ways to join a meeting: as an eBeam user or as a Web user. The whiteboard data from eBeam connected in a meeting can be saved by each remote eBeam client to their own PC for printing or further editing when using the eBeam Software.

Web clients cannot print or save the meeting to disk. However, the host can save the meeting and make it available to Web users for viewing in a web browser or another application.

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Will I get charged for hosting a meeting?

No, hosting and joining a meeting is free of charge. Whether you have a meeting over the Internet or your intranet, you will not be charged anything.

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What protocol does eBeam use for hosting and joining meetings?

eBeam uses Port 80 and 443, the same ports your web browser uses. By doing this, you can host or join a meeting and retain your network connection. Please note, if you are running Microsoft Personal Web Server or Microsoft IIS, you need to choose a new port (other than 80) before attempting to host meetings using This PC as the meeting server. But hosting and joining meetings over the Internet will not interfere with these services.

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How do I use my eBeam with NetMeeting?

Currently, eBeam Interact does not have support for NetMeeting. We are considering future support for Microsoft's newer generation Live Meeting platform. If this is a feature that interests you, please contact us to let us know.

Using eBeam Software 2.3.1, notes, diagrams, and charts made at your whiteboard with eBeam markers can be used as Whiteboard input for a NetMeeting.

  1. If running Windows 98, ME or NT, download and install NetMeeting. Windows 2000 and XP users should skip this step (NetMeeting is built into these operating systems).
  2. Start eBeam Software 2.3.1 and make sure the software detects the eBeam hardware.
  3. Select Tools > Microsoft NetMeeting in the eBeam application. If you have never run NetMeeting before, you may need to answer some setup questions.
    Otherwise, NetMeeting starts, and the NetMeeting Whiteboard is displayed on your computer.

    Using any eBeam marker, write on your whiteboard.
    Your strokes are automatically recorded in the NetMeeting Whiteboard.

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Does it make a difference if I launch eBeam or NetMeeting first?

In order to use eBeam with NetMeeting, the eBeam application must be open and you must launch NetMeeting from the Tools menu in the eBeam application. Otherwise NetMeeting has no idea where to find your eBeam system.

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