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ThinkPad,
PalmPilot and Advanced Power Management
Laptops, especially IBM
ThinkPads and portables with external docking stations,
are particularly susceptible to COM port configuration difficulties.
Review your laptop's documentation carefully to determine
what COM ports you have and what ports are available.
If
your laptop is a ThinkPad,
you need to disable the infrared port and enable the serial
port.
Some
owners using a PalmPilot
on the same port as the eBeam hardware will need to reconfigure
the HotSync Manager.
Also be aware that some Advanced Battery Support programs
have been known to interrupt serial communications. This
problem is caused by the laptop turning the serial port
OFF when the laptop goes into standby or power-saving mode.
To correct for this, you can either configure the computer
to leave serial ports ON during standby mode (consult your
computer manual if possible), or turn OFF the power-saving
features of the laptop.
Return
to Managing COM Ports
Continue
with Troubleshooting
COM Ports & eBeam
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