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support | troubleshooting

Adding a Serial Port Card

An additional serial port card contains one or two additional ports and sockets. These cards are available from computer stores at prices from $10 to $50+. You will have to use a diagnostic program like Microsoft Diagnostics or Control Panel to determine what COM ports and IRQ values are available.

Most computers have built-in COM1 and COM2. If you install a new serial card, you will probably be configuring its ports to be COM3 and COM4. However, to avoid a conflict, determine which COM ports are currently installed in your computer. Then be sure that the new serial card is not configured to add a COM port that is already installed.

For example:

  • if your computer has COM1 and COM4 and an internal modem on COM2, then configure the first port on the serial card to be COM3 and disable the second port.
  • If your computer has COM1 and COM2 and an internal modem on COM3, then disable the first port on the serial card and configure the second port to be COM4.

Assign a unique IRQ value (less than 16) to the COM port on this board if possible.

Return to Managing COM Ports